Why is SWGOH giving out compensation?

The compensation is being issued due to recent issues affecting gameplay during the 10-year anniversary event and the launch of Coliseum.

Who is eligible for the compensation package?

All players level 20 and above can claim the rewards. No additional requirements are needed.

How do players claim the compensation?

Simply log into the game between December 10, 2025 and January 1, 2026 to receive the items automatically.

What rewards are included in the SWGOH compensation package?

Players receive 5,000 Crystals, 25,000 Episode Points, Era Currency, Ability Modules, Performance Cores, Chewbacca shards, and more.

How long is the claim window open?

The compensation can be claimed anytime from December 10, 2025 through January 1, 2026.

SWGOH Compensation Update: Free Crystals & Rewards for All Players After Anniversary Issues

Star Wars: Galaxy of Heroes just hit its massive 10-year anniversary, launched its long-awaited Coliseum feature… and then, well — things got messy.

Over the past few weeks, players have run into crashes, bugs, broken interactions, and general Holotable chaos. Enough issues, in fact, that Capital Games has now stepped forward with a major compensation package to make things right.

If you’ve been frustrated, you’re definitely not alone — and the good news is that everyone level 20 and up is getting rewarded.

Here’s everything you need to know.

A Rough Anniversary, But a Meaningful Response

The devs openly acknowledged the problems in their announcement, stating that the recent wave of bugs “resulted in a poor gameplay experience” — especially during what was supposed to be a celebratory period for longtime SWGOH fans.

To make up for the instability, they’re issuing compensation to the entire player base (as long as you’re level 20+), and the package is surprisingly generous.

Most importantly:
No hoops. No forms. No tickets. Just log in.

How to Get the Compensation

You can claim your rewards by logging into the game any time between:

👉 December 10, 2025

and

👉 January 1, 2026

Once you log in after tomorrow’s update, the package will be delivered directly to your inbox.

Miss the window?
Then unfortunately you miss the rewards — so set a reminder if you’re taking a holiday break from the Holotable.

The Compensation Package: A Very Big Deal

Here’s everything players will receive:

5,000 Crystals
1× All Legacy Tier 5 LST
25,000 Episode Points
5,000 Era Currency
2,750 Mk I Grek Ability Module
150 Mk I Basic Performance Core
300 Mk II Forn Ability Material
10,000 Era Level Currency
3× Clone War Chewbacca shards

For newer players, that’s a huge jumpstart.
For veterans, that’s a solid stash of currencies and materials that accelerate progression across multiple systems.

And 5,000 Crystals alone is enough to shake up most rosters.

A Small Gesture During a Big Moment

The dev team also emphasized that the anniversary is meant to celebrate the community that has supported the game for a decade, and they want to make sure the experience reflects that. This compensation is their way of saying:

“Thank you for sticking with us while we fix things.”

It’s a reminder that despite the rough patches, SWGOH’s team is still committed to keeping the Holotable running strong — especially during such a milestone year.

Final Thoughts

Whether you’re a competitive Coliseum climber, a collector chasing your next Galactic Legend, or a casual Star Wars fan who logs in for the nostalgia, this compensation drop is well worth claiming.

The timeline is short, the rewards are heavy, and it’s a good sign that Capital Games is paying close attention to player feedback as SWGOH enters its second decade.

So don’t forget:

⭐ Log in between Dec 10 and Jan 1

⭐ Claim your rewards

⭐ Enjoy the crystals, currency, and Chewbacca shards

See you on the Holotable — hopefully with fewer bugs and a lot more power.

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