BioWare are having trubles with SWTOR Patch 4.1. SO far the maintenance has been delayed due to external network issue. There is currently no ETA on when the servers will come online.
Maintenance: 9 February 2016 | 02.09.2016, 05:28 PM
Hey folks,
We are nearing my “best case scenario” of one hour. We are not ready to bring the servers live yet, but we are still looking good. We are continuing to push the update out across our live servers, where we will then test these changes again. Assuming at that point, that everything looks good, we will bring the servers online. I am being told that it is possible that all of this can be complete within an hour. So, another best case ETA of one hour from the time of this post, or 6:30 PM CT.
Thanks everyone.
-eric
Maintenance: 9 February 2016 | 02.09.2016, 04:33 PM
Hey folks!
I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live.
-eric
Maintenance: 9 February 2016 | 02.09.2016, 03:46 PM
Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don’t have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible.
I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime!
-eric
Maintenance: 9 February 2016 | 02.09.2016, 02:52 PM
Hey folks,
I just spoke with the team to get an update and the team is actively testing a possible fix. Right now the plan is to check back in an hour and I am hoping to have more information at that time.
Thanks!
-eric
Maintenance: 9 February 2016 | 02.09.2016, 02:06 PM
Hey folks,
The team has isolated the issue, which was an unfinished Alliance Alert Mission was available. This Mission could potentially cause serious issues with a character. We are working on a solution, but have no ETA available at this time.
We apologize for the extended downtime. I will continue to pass on updates as I have them.
-eric
Maintenance: 9 February 2016 | 02.09.2016, 01:17 PM
Hey folks,
I spoke too soon. As we were bringing the servers up we spotted another potential issue and are bringing the servers back into maintenance mode to look into it.
I will let you know more details as I have them.
-eric
Maintenance: 9 February 2016 | 02.09.2016, 12:02 PM
Hey folks,
As of right now the team is still working with our external partners to get to the bottom of the issue and get it addressed as soon as we can. No ETA at this time. More updates to follow!
-eric
Maintenance: 9 February 2016 | 02.09.2016, 11:20 AM
Hey folks!
We are extending our 4.1 maintenance due to issues with external network connectivity. We are working with our external partners to resolve the issue as soon as possible. We have no ETA at this time but as I have more updates I will be sure to pass them on.
Thank you for your patience.
-eric
